The ICT sector in Zambia continues to serve as a powerful catalyst for economic and social transformation. As highlighted in the 2024 Mid-Year Market Report, significant advancements in telecommunications have driven widespread digital access, with mobile network subscriptions reaching 21.9 million by mid-2024, reflecting a penetration rate of 109.2%. This surge underscores the critical role telecommunications play in fostering connectivity, innovation, and sustainable development across the country.
According to the United Nations Sustainable Development Group, "Zambia has embarked on a transformative journey towards a digital future, making significant strides in recent years. Internet access has been steadily increasing, with approximately 11.4 million active internet subscribers as of 2024, reflecting the country’s commitment to expanding digital connectivity and bridging the digital divide."
Investments in projects like the Universal Access and Service Fund (UASF), which saw the construction of 51 new telecommunication towers, are helping to bridge the digital divide and extend essential services to underserved communities.
The Government's forward-thinking policies are further encouraging growth. For instance, introducing a national Artificial Intelligence (AI) Strategy and the Start-Up Bill is poised to drive innovation and entrepreneurship in the ICT sector. As Zambia looks toward its digital future, telecommunications will be pivotal in supporting emerging technologies like AI, 5G, and the Internet of Things (IoT).
Read the full report here.